Whether it’s a one-off task or ongoing help, we’ll get you back in business quickly and within budget. You’ll get peace of mind, and a dedicated support team working to keep your business running smoothly.
Wichita’s Local Website Support Experts
Your website is like the engine of a car. Maintain it well and it will take you exactly where you want to go for years to come.
Business Support Subscription
Our business support plan ensures your website is kept protected and secure. It includes web hosting, free fixes for common website issues, ongoing website updates for themes and plugins, as well as free content posting and website training. For a limited time, we’re also offering exclusive discounts on our other services to our business support clients.
Our business support plan is available for websites built using the WordPress content management system (CMS) and is the industry recommendation for website care best practices. Not sure if your website uses WordPress? Contact us for a free evaluation!
24/7 Website Monitoring
We monitor your site around the clock and dispatch help immediately if there’s ever an issue.
Responsive On-Demand Support
Need quick help or content posted? We’re on it quickly – our average response time is 15 minutes.
Website Hosting Included
Get your own dedicated server instance for optimal speed and reliability.
Routine Maintenance
We perform regular checks to keep your website, themes, and plugins updated and secure.
Proactive Security Scans
We scan for vulnerabilities, malware, and bad actors at regular intervals to keep you safe.
Enhanced Website Backups
We create off-site copies of your entire website every 4 hours – something you won’t find at any other web hosting company.
Concerned with the security of your website?
Contact us today for a free security checkup.
What a Wichita website technical support plan includes
Wichita Designs provides technical support for business websites from our base in Wichita, Kansas. Support covers both one-off fixes and ongoing care, so you can get a single problem resolved or hand off the day-to-day upkeep of your site entirely. Every plan is handled by a local, dedicated support team.
Ongoing technical support plans include:
- 24/7 website monitoring — your site is watched around the clock for downtime and problems.
- Responsive on-demand support — a dedicated team handles fixes, updates and change requests.
- Website hosting included — managed hosting is bundled into the plan.
- Routine maintenance — WordPress core, theme and plugin updates kept current.
- Proactive security scans — regular scanning to catch threats early.
- Enhanced website backups — backups so your site can be restored quickly.
How Wichita businesses use technical support
Do you offer local website help in Wichita? Yes. Wichita Designs is a local Wichita web team, and you can reach a real person by phone at 316-247-1112.
Can I get one-time help instead of a plan? Yes. We handle one-off tasks as well as ongoing monthly support, so you only pay for what your site needs.
What if I’m not sure what’s wrong? We offer a free security checkup — we’ll review your site and tell you what needs attention before you commit to anything.
Technical support pairs naturally with our other website-care services: ongoing website maintenance, managed WordPress hosting, and full website management. If you need a new site rather than support for an existing one, see our Wichita web design services or contact us to talk through your needs.
